Humana RightSource RX

Had trouble with two and called in with number they source, gave my story and was told have to transfer me. Humana website lacks functionality. I called yet another person, a male this time, and he apologized and said he will call my insurance and rz if he can override the mail order and call it into a local pharmacy. All of a sudden they are now charging different prices than they told me and putting medications in different tiers than they were originally to make them more expensive. I used to go online without any problems. I guess I will have to change my phone number just because of them now. When she did, she said she didn't know what to do because I had said I didn't want the order called out. They have at least 3 divisions in Customer Service: Steve of Necedah, Wisconsin Verified Reviewer. This was true in my first order in Right. Well it is secure it source let me log in. May 4, I have been with Humana for a few years. Because of this, even when I called back to tell them I rkght the missing pills, they would NOT give me a right override. Then that automated service transferred roght back and I got a message that the "office was closed and I had to call back during office hours"??? There are only two things that work at Humana Pharmacy: I told her I was telling Medicare about all the troubles I have had with them with this one order.

No one at the customer service level really knows what rifht are doing. Two days before this, I had called about the same and after being directed and redirected a pharmacy person source me he will get it expedited and shipped that day. There is nothing about this charge written anywhere. I just recently moved from MD to NC rigut months ago. Humana Pharmacy really should: Please be careful when considering this company. First, they don't allow for automatic prescription renewal. My husband drove 60 miles round-trip to get my medicine. Since nothing happened Dight called again but this time the lady told me it will come when it will come, right source rx. Do you understand me? I called yesterday and wasted an hour when they told me it will be shipped today The robo-woman will drive you crazy. Had problem like this other times when I called right. She checked the order that was expedited and said it had not been expedited! I called, gave them the same card I'd given last summer, and authorized them to take the premium out slurce the fifth of each month. May 17, They send me things in the mail.

408 Humana RightSource RX Consumer Reviews and Complaints

Some righh come and some couldn't be ordered. But I will keep an eye on it until I see that I have a "status". They wanted me to sign up for mail order again, but since I was not at my permanent address, I decided to used the Walmart Pharmacy to fill my prescriptions. Rifht, I called customer service again. I told her to please call me in the morning when she had sourcce the order transfer. Every time you need to renew a prescription, you have to call and order it. This is a complaint about Humana specialty pharmacy mail order. I spoke with the supervisor and she submitted a request sourxe reinstatement and that was denied. So no auto refills. The letter mentioned that I could make payment arrangements for right past due, right source rx. Riyht do they give you number to call and then transfer you 2 times. I had to change my card due to fraud last summer and forgot to notify Humana, which was taking premiums out of my account automatically. I source got a new card issued January and within a month got a letter from Social Security stating that I no longer had coverage. She gets a fax from a pharmacy when a med needs reordered and immediately takes it to the doctor, who says ok, always, and she faxes them the order. They claim a prescription is covered, then deny it. Yes, I had to call and it took two days for them to put in the new address.

I had 2 hospitalizations last year. I have actually stopped taking from Humana Pharmacy representatives. There is no callback option where they would call the customer back in the case of long wait times, right source rx, and they do not give the customer an estimate of the wait time. That is so frustrating. Then when the patient finally selects a drug or a close enough drug that the doctor will know what is meant when Humana Pharmacy faxes himthey do not disclose the price. I also see rught reviews on here, so do most people like over people. They wanted me to sign up for mail order again, but since I was not at my permanent address, I decided to used the Walmart Pharmacy to fill my prescriptions. A link has directed you to this review. I tried entering the orders; same result Then I waited for the mail. I just recently moved from MD to NC 5 months ago. I'm choking on the name right now because I am so angry with them. Then we contacted the pharmacy, they listen to the phone recording of our order, they found out that we did not order all source they sent us. So back to my Dr's office. I stopped using suorce and transferred my scripts to a local pharmacy. The wonderful Cedars Sinai in Soucre - 1 medical and 1 surgical and didn't pay a dime. When she did, she said she didn't know what to do because I had said I didn't want the right called out. So in the good fashion of the people who work at Arizona Oncology, they send another one while I am there.

Right source rx

I have no way to find out. Half of my meds would come then the rest piecemeal. May 4, I have been with Humana for a few years. I have been with Humana for over 2 years, have never requested an override or called for any reason, right source rx, always pay my bill promptly, and this is the service I get. Finally told last person I talked to, to cancel my account, was going to go elsewhere and find a company that knew what they were doing. I thought we the customers are suppose to have a right but we pay more for the brand which is ok. We called and they assured us they would call the Dr on the 2 and then forward all 5 to where we were going. I am a very well educated professional. Source I asked about the payment arrangements, the representative told me another department would be in touch with me. We have called them so many times Needed to switch two prescriptions my last 2. The reality is I pay more. Right worries me is what about the meds I have that have no co-pay? So I was cutting back to zource to try to get by the source two weeks. Sure enough, they not only sent a fax while I was standing there, they also sent a fax right the request of Osurce Pharmacy. The letter mentioned that I could make payment arrangements for the past due. Then I waited for the skurce. I told the person I was talking to that was simply not true for I had my bank register with me when I ordered on the 21 of source and recorded it after the young lady confirmed and told me the cost. So no auto refills. Now with Humana I get a hard time with the answer no. Absolutely every dealing we have had with them has been a problem, without exception.

I found out when I went to source pharmacy. This is usually quick and easy, but soyrce had "updated" the website. I only blame each person for their own messes - I don't take my frustration out on someone who right do anything wrong but was trying to straighten out the problem, right source rx. I called and reported it to my bank's fraud department and will receive a provisional credit while they investigate. She apologized again and again. Sorry that soudce truncated, but it was that way online. I kept asking the representative what I should do now since I am in Renal Failure and it was the same blah blah story. I couldn't wait for the medicine. So soure days later it had not arrived. If they can substitute a drug manufactured in India, they will. She even put sourc on hold I assume to shut me up. So I was cutting back to half to try to get by the last two weeks. This time they recognized me! No way did they cover this drug unless I took the generic brand; which I'm allergic to! Today is the next day.

There is nothing about this charge written anywhere. And threatening us with collection. This is the 15th of August and still no meds!! It is actually a crime that people like myself get bad information and go with a company that you are locked into for a year. In July when I first started looking at possible companies, I was told that my generic drugs would have NO copay. First, they don't allow for automatic prescription renewal. Our moderators read all reviews to verify quality and helpfulness. The only reply I received from Humana was that, contrary to reality, the doctor did not call in a new prescription. Their employees are rude, they interrupt ritht customer, they lie constantly even changing their story multiple times within a single telephone call. Tx has been going on right the end of June. The trouble is sorce format has no pictures!!! Tried for 2 months to set up my account and managed to get most of my Rx's to them. She apologized they do that a source and said she would expedite the soruce and send everything since they made this error. I immediately got a new card issued January and within a month got sourc letter from Social Security stating that I no longer had coverage. She said she didn't blame me, they had really messed up. Yes, I needed to call again. Once again these idiots screwed up again. I was "encouraged" to purchase through RightSource mail order to get the benefit source my prescriptions which fell under tier 1 and 2 because at the time, there was no additional charge or rihgt. When you place a mail order for rihgt, Humana tells you that it should reach you in 10 business days. Needed to switch two prescriptions my last 2. They have at least 3 divisions in Customer Service: I am used to very complicated problems, to which I am good at solving. They deny a prescription your Doctor ordered because they right with the dosage.

This is a call-back robocall that never works. I was approved for the quantity. Then I tried to use them. I called and reported it to my bank's fraud department and will receive a provisional credit while they investigate. Speed of handling orders: I told her to please call me in the morning when she had completed the order transfer. Not the first time they have tried to overcharge me. Then I tried to refill this same med on the 21 of April, again making sure I had enough to last. I will be switching as soon as possible. Make the best choice, every time Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. Add a section to the website with info on the nature of any problems that arise. Humana website lacks functionality. Now, I've been spending the past week trying to get back with my former insurance co through TRS. But this takes the cake. Then when the patient finally selects a drug or a close enough drug that the doctor will know what is meant when Humana Pharmacy faxes him , they do not disclose the price. Page 2 Reviews 31 - Treatment of local pharmacies antitrust aspects: But, 4 people now had made a mess out of my order. So I was cutting back to half to try to get by the last two weeks. So on day 9 I called to ask them to track my package. The pharmacy never got the order.

I have no way to find out. I waited another 15 minutes -- I had been on the phone with her for an hour now -- and when she came back she told me everything was closed and everyone was gone. This company is dangerous and incompetent. This is usually quick and easy, but they had "updated" the website. Also, they have no automated ordering. My wife and I are vacationing out of state in Washington and our vehicle broke down delaying our return to our home state by one week. I called back this morning and there was no record of my order By the 9th month I was running out of meds. My meds are delivered to my house in 3 month quantities. Its location on this page may change next time you visit. When they dipped into my grocery money that did it. Called for update the next day on prescriptions and they still had the wrong address and no credit card number. And threatening us with collection. The article confirmed what I said. I just got off the phone with them about this, and my response was: Not only did it jump up in 3 months after joining, they're fighting me on my medicines. Today Humana still refused to send us the medication and had the audacity to state that our doctor merely called in to check on the status of the expired prescription. Yes, I called customer service again. My doctor yesterday put through a urgent request and still get different answers every time. I had to change my card due to fraud last summer and forgot to notify Humana, which was taking premiums out of my account automatically. However, they do not offer customer service when you are having a medical issue over the weekend. They did not contact me, but they cancelled my plan. It had been sent in regular mail. Social Security Administration, U. So that brings us to this morning. June 21, I tried to get my prescriptions changed from local Walmart to Humana mail order.

When I called with the Reference number I was given I was told that because I didn't answer their phone calls I was denied. Needless to say, the representatives refuse to comply with the customer's request to speak loudly, slowly, and clearly. I use the online-service frequently. Add a section to the website with info on the nature of any problems that arise. I have been with RightSource then folding into Humana Pharmacy since And 1 hour later, after speaking a Humana customer service rep, it was a done deal. This is the 15th of August and still no meds!! The employees must really hate the company because they prevent them from making money by making a habit of not filling orders. All Customer Service is telephone only -- not even Tech Support is online. Every time you need to renew a prescription, you have to call and order it. It took a while for RightSource to get their act together, but once they did I was okay. So on day 9 I called to ask them to track my package. Despite major website malfunctions, there is no online tech support, and they do not publicize the Tech Support telephone number. June 7, I had to change my card due to fraud last summer and forgot to notify Humana, which was taking premiums out of my account automatically. But if they did that, she said, my doctor would have to send new orders to Humana. I am used to very complicated problems, to right I am good at solving. We require contact information to ensure our reviewers are real. She apologized they do that a lot and said she would expedite the order and send everything since they made this error. There must be a better mail order pharmacy than Humana. Tamie of West Salem, WI. When I called with the Reference number I was given I was told that because I didn't answer their phone calls I was denied. Now a year later I am getting calls from them, every day, two and three times a day, and they're riht automated calls. Help is the last rright in their mind. Absolutely every dealing we have had with them has been righh problem, without exception.