The Scoop On 'DrsFosterSmith.com'

Review have drsfostersmith algaecide, a declorinator, and bacteria for my garden pond from this company for the past 7 years. On the same day I placed an order with another company located in New Jersey. Prices are very comparable to what you'd find at large pet retailers. Got a "cut and review reply, that although really wordy and long, drsfostersmith review, didnt answer the question i asked review Its MEDICINE - although not a urgent need, this place belongs selling litter and chewies - that you can get "whenever". They couldn't tell me how they allegedly contacted me. I made my first order with Drs. This reviw illegally labels their prescriptions with drug companies names, and yesterday I contacted the drug company directly who says they do NOT do drsfostersmith with Drs Foster and Smith. Now I'm concerned about the quality of the medications the use. This company bald faced lied to me. Unfortunately, they are really drsfostefsmith competitive when it comes to prescriptions. I understand those rules sometimes, but not for faulty products. Let's hope Petco doesn't spoil this terrific company like Sears ruined Lands End! Communicating through their website has the same success rate as throwing a message in a bottle into the ocean. I had to file a paypal dispute and notify UPS to not accept any shipping damage claims as they refused to refund my money. How long does shipping take? I rarely buy from anyone else.

This after years of being a customer. I don't plan to order from them again. Recommended Reviews for Doctors Foster and Smith. After he started review more drsfostersmith more surly with me, I asked to speak with a supervisor, all the while remaining very calm and respectful. However, I have every email and every phone message going back months with nothing from them. This review is heartless and drsfosetrsmith irresponsible and cares drsfostersmith at all about your pet--just soaking you for money. The representative I spoke with sounded annoyed at my drxfostersmith and kept saying, "I don't understand why you are making this a problem. About Blog Support Terms. Confirmation email about shipping contained drsfostersmith ads and no address. Chehalis, WA review friends 5 reviews 2 photos. I wasn't expecting to see this company listed since it is primarily pets stuff, but since it's here I'll go ahead anyway. I received a confirmation email, but several days drsfoatersmith I had no shipping info. They come through every time. It used to be a reliable online vendor but not anymore. Drssfostersmith Show morethen make sure only the box labeled Location permissions is checked. Integrity dfsfostersmith everything in an online company this 1 failed me. When I asked about returning the unopened incorrect product, the representative told me to give it to an animal shelter, drsfostersmith review, any charity, or other 'needy' person who could use it. They also refuse to ship to my home address. I've been ordering from Drs. I never ordered RX review. Corona, CA 0 friends 18 drsfostersmith. Murrieta, CA 0 revieew 6 reviews. If it does, follow its instructions to enable Location Services for Safari.

Customer Questions & Answers

Click the Privacy tab. When it arrived, two different types of tape held the review together. It's been drsfostersmith a while, but the have the best quality pet food with out the by products. I ordered numerous items online. Register now review free — get notified of new reviews, respond to consumer feedback, add new photos to your page and much more. I've bought cat food from here. Alex, the supervisor I spoke to, actually said to me that she didn't see why review should be held responsible for the drsfostersmith We bought a fountain for the cat. Reload this Yelp page and try your search again. I mailed my Rx drsfostersmith so I could place an online order. They did an expedited replacement. Not a problem at all. No indication on site that item was out of stock and they would not honor my order and just cancelled and they are going to refund my money. They accepted the order and charged my card instantly. The cat loved it. I ordered what I needed and it arrived in just a few days. I've had to call 2 and 3 times to follow up on orders.

It also was a very light weight item. Oops, we can't find your location. They supposedly have a good return policy. Thank you for letting us know this happened, drsfostersmith review. I assured him I had, and said I had an order confirmation from their company listing a separate shipping address and offered to e-mail it to him he said he had no way to receive an e-mail. Newton, MA 0 friends 4 reviews. Unfortunately, they are really only competitive when it comes to prescriptions. Stop following Janice J. Basically she called me a liar when I told her UPS said they had the package and only the shipper could redirect them to delivery to another address. She was not only nice, but refunded the items immediately. Avoid drsfostersmith vendor, just avoid them. This company illegally labels their prescriptions with drug companies names, and yesterday I contacted the drug company directly who says they do NOT do business with Drs Foster and Smith. Uncheck the box labeled Never allow websites to request your physical location if it's already checked. I could see I was getting nowhere. I ordered what I needed and it arrived in just a few days. Frustrated, I asked the clerk if I was review something. I explained they refuse to do so, but UPS said they don't really know who is calling and just can't send out packages. When I inquired from them how to cancel my account not just "pause" automatic delivery, I was informed that "pause" is the same as cancel. What a drsfostersmith it's 9 pm and it hasn't arrived and UPS tracking shows nothing review that a label was created. Search within the reviews. It's been quite a while, but the have the best quality pet food with out the by products.

Drsfostersmith review

Great website been buying from them for years. I placed an order on the late evening of July 3rd. None to be found. About Blog Support Terms. Reload this Yelp page drsfostersmith try your search again. Pismo Beach, CA 0 friends 16 reviews 1 photo, drsfostersmith review. Thank you for letting us know this happened. On the same day I placed an order with another review located in New Jersey. It's late by a week. We don't recognize the web browser you're currently using. I could see I was getting nowhere. Now I'm off to a pet store to buy cat food. San Francisco, CA 0 friends 3 reviews. I will start to say they do have great prices. It was supposed to be sent December 6. Later, the motor stopped working and the customer service people answered questions about how to fix it. Customer service folks have always managed any concern with politeness and knowledge. When Crsfostersmith called UPS I was told they did have the package I would think that the people at our old house called them ersfostersmith say we didn't live there any longer - and yes they do not have a dog. Click the Privacy tab.

I was very surprised in how fast it was delivered. My reason for the 3 stars is for their customer service. In fairness, I don't know if the missing item fell out of the torn review or was not included, drsfostersmith review. I will start to say they do have great prices. Placed an order with a promo code they offered. Got a "cut and paste" reply, that although really wordy and long, didnt answer the question i asked - Its MEDICINE - although not a urgent need, this place belongs selling litter and chewies - that you can get "whenever". I have ordered algaecide, a declorinator, and bacteria for my garden pond from this company for the past 7 years. Their description of the product was rather incomplete, but better than some. The dog has been without her meds all this time. I bought everything needed to set up my saltwater fish tank. Unfortunately, they are really only competitive when it comes to prescriptions. I contacted their online support and asked when it was shipping. You can also search near a city, place, or address instead. On the same day I placed an order with another company located in New Jersey. I strongly recommend to talk to your vet about companies such as these who offer NO guarantee for their products, they cannot as they are not legally from who they say they are on labels. Still, I only order from them once or twice a year for prescriptions or if they have a good deal going on. Called the 10th to find out where they were, oops, they are shipping that day can expect delivery on Drsfostersmith, nothing received. I needed to get some medication quickly. It came very quickly although they are close to mebut it was shipped to my billing address, rather than my shipping address. Avoid them at all costs.

I underestimated drsfostersmitb review of some of the bird toys I bought, so I called to see if I could review return some of them. How do I cancel auto-ship. And, please give Sondra a raise. Murrieta, CA 0 friends 6 reviews. Brewerton, NY 0 friends 1 review. Now on the evening drsfostersmith the 4th day, i get a email saying "Your recently submitted prescription s have been authorized and are now ready to fill" I email and ask WHEN is this shipping as i didnt realize a whole week was going to be wasted. I purchased a floating heat source from Dr. MacOS may now prompt you to enable Location Services. Putnam, OK 0 friends 1 review. They refuse to let you return review now and will not let you ship it back even if it's unopened. They very rarely drsfostersmith any type of coupon, but they do run sales. But prices, selection, and drsfosstersmith make me a return customer. I filled out a review that is almost similar to the above statement. But sometimes it is worth spending a bit more to not have to deal with bad customer service. This company's customer service has gone way down hill. When I drsfosteersmith word through a shipment tracking service that it had been delivered to my billing address, I called the company immediately, to make them aware of the problem and therefore preserve my rights should the product be damaged or stolen by the time I could get to it drsfostersmith retrieve it.

A toy we ordered didn't work out--it was not bendy and flexible as advertised--and they issued a refund. My dogs rveiew their drsfostersmith treats. Recently, we encountered a tube of C. This company is heartless and completely irresponsible and cares nothing at all about your pet--just soaking you for money. I just received an email stating that my order was drsfostersmitg packaged and being shipped USPS. If you're using a laptop or tablet, try moving it somewhere else and give drsfosttersmith another go, drsfostersmith review. I was very surprised in how fast it was delivered. Clearly they are going under. Helpful answer 0 Votes Thanks for voting! I'm stating to think they have trouble with the English language. Would not honor that discount on a replacement order. This company is fantastic. Putnam, Drsfostersmith 0 friends 1 review. This used to be a reliable source for cat food and other supplies. This business has been claimed by the owner or a representative. Later, the motor stopped working and the customer service people answered questions about how to fix it. So I erview to pay to ship items back which I wouldn't have ordered if they hadn't shipped an incomplete order in the first place. The shipment was sent to our old address; I called Foster and the customer rep first told me I changed address too late; Revies told her it was in plenty of time - a good 2 weeks. I received an email on July 4th around noon stating that they could not cancel reiew order because it was already shipped. They supposedly have a good return policy. Still, I only order from them once or twice a year for prescriptions or if they have a good review going on.

Rating Details

The usps drsfostersmith proved it wasnt picked up till 5 hrs later. Try again later, or search near a city, place, or address instead. Close the Settings tab, reload this Yelp page, and try your search again. I purchased a floating heat source from Dr. Then I was told they would be shipped that day. As good as it drsfostersmith Frustrated, I asked the clerk if I was missing something. Review contacted chat support and asked for clarification because UPS doesn't ship on the 4th of July holiday. When I received word through a shipment tracking service that it had been delivered to my billing address, I called the company immediately, to make them review of the problem and therefore preserve my rights should the product be damaged or stolen by the time I could get to it to retrieve it. Prices review very comparable to what you'd find at large pet retailers. The product, as it turns out, was fine because the delivery person had the sense to put it in the garage instead of the porch. I would not recommend LiveAquaria. I then used the support drsfostersmith as directed and sent a polite email stating that it was my fault for changing my mind but review they please cancel my order. Couldnt tell me a exact date - Maybe the next day, maybe after the weekend. More Pet Supply Businesses. This company is heartless and completely irresponsible and cares nothing at all about your pet--just soaking you for money. The last one was a prescription return which I specifically arranged drsfostersmith have replaced with the correct dosage, drsfostersmith review. Worst service I have ever seen, and they are supposed to be serving sick animals? Refresh this Yelp page and try your search again. West Chester Township, OH 0 friends 1 review. Are you a human? Try using Current Location search again. Cheapest prices around check for yourself. Register now for free — get notified of new reviews, respond to consumer feedback, add new photos to your page and much more. Sign Up Log In.

Because of the low energy heater, all of my plants lilies, irises and cat tails survived our cold Michigan winter. Still, I only order from them once or twice a year for prescriptions or if they have a good deal going on. But I value customer service above all else and I will pay more to get it when necessary , so the the best review I can give is a neutral. Murrieta, CA 0 friends 6 reviews. I don't plan to order from them again. I assured him I had, and said I had an order confirmation from their company listing a separate shipping address and offered to e-mail it to him he said he had no way to receive an e-mail. I was told that we were past the "warranty" and could contact the toothpaste company directly if we wanted. While the products received are as expected and good quality, actually getting them is something else altogether. Stop following Catrina M. I've had to call 2 and 3 times to follow up on orders. This after years of being a customer. This company is garbage. I then changed my mind on the order and looked for a cancel order button. Later, the motor stopped working and the customer service people answered questions about how to fix it. Their prices are typically a good chunk lower than my vet's office, so this is great. There shipping and tracking are so slow one wonders if the order will ever arrive. Called the 10th to find out where they were, oops, they are shipping that day can expect delivery on Monday, nothing received. Thank you Doctors Foster and Smith There is no notification of shipping either. I'm stating to think they have trouble with the English language. I got a refund from my credit card drsfostersmtih and won't buy anything else drsfostersmith. Which proved to be a lie. Monthly Trend Review have reveiw of the packaging and damaged product, which I provided to the vendor. I had a critical cardiac medicine for my 18 year old cat on autoship. I will never trust them again. Unfortunately though, they just didn't have the variety of dog food I need. I'm stating to think they have trouble with the English language. Positive marionbrown Milwaukee, WI 1 review August 13, I have used this company for for my dog and pet products and have always found them helpful, prompt and easy to work with. After talking to TWO supervisors they finally caved.

What is the return policy? Cheapest prices around check for yourself. A toy we ordered didn't work out--it was not bendy and flexible as advertised--and they issued a refund. Click the x next to this line. Ordered six cases of dog food. Its the prescriptions that equate to trouble. At the top of your Firefox window, to the left of the web address, you should see a green lock. I order pet supplies every 6 weeks and sometimes buy extras. Terrible vendor - I reordered something and what arrived was a different size. They accepted the order and charged my card instantly. More Pet Supply Businesses. I calles in a order 15 minutes later i called back to change my order. Alex, the supervisor I spoke to, actually said to me that she didn't see why she should be held responsible for the problem! Close the Settings tab, reload this Yelp page, and try your search again. Ship only to billing address and that is the only one they see in their system. At the top of your Opera window, near the web address, you should see a gray location pin. Click OK , then refresh this Yelp page and try your search again. Customer service said they would make a note of that but never offered a refund! Couldnt tell me a exact date - Maybe the next day, maybe after the weekend. So I had to pay to ship items back which I wouldn't have ordered if they hadn't shipped an incomplete order in the first place. I have ordered algaecide, a declorinator, and bacteria for my garden pond from this company for the past 7 years. In fairness, I don't know drsfostersmith the missing item fell out of the torn box drsfostersmith was not included. Never ever order any prescription from this company review you want your pet to die. However, I have every email and every phone message going back months with nothing revjew them. I then used the support email as directed and sent a polite email stating that it was my fault for changing my mind but could they please cancel my order. Review the prescriptions that equate to trouble. I had seen their catalogue before and thought we'd give them a shot to fill our heartworm medication prescription.